Customer reviews :
Average mark given to hotel
7,3/10
61 reviews

Hotel recommended by
73 %
of the hotel's clients



See details of opinions


Details of ratings :

Geographical location
9,2 / 10

Quality of reception
8,1 / 10

cleanliness of the hotel
8,3 / 10

Size of rooms
6,5 / 10

Room sound insulation
6,0 / 10

Breakfast
6,3 / 10

Services available
6,8 / 10

General quality
7,2 / 10

Value for money
7,0 / 10


> Description of the hotel

Hotel Excelsior Genève ***

Rue Jean Jacques Rousseau 34 1201 Genève

Official website


  2011-06-20 - Agnes Horvat - Average mark given to hotel :8/10  
  Good location, easy access from/to airport and palexpo, the lake is only 200 m. complimentary toothbrush,toothpast and slippers provided. one remark only: i left the towels on the rack but they replaced daily, wcich is not environmental care.  
 

  2011-06-12 - Anonymous - Average mark given to hotel :7/10  
  Single rooms are very small so book a double room even if single  
 

  2011-05-06 - Fagamou Sy - Average mark given to hotel :9/10  
  Dans le séjour dans votre hôtel a été très bien apprécié  
 

  2011-02-13 - Anonymous - Average mark given to hotel :5/10  
  Hotel very basic , no carpet, bed small, unfriendly nightstaff. would never stay there again  
 

  2011-01-26 - Marie Christine Pralong - Average mark given to hotel :6/10  
  Très petite chambre vieillotte.mauvais lit.bref pas terrible...  
 

  2010-06-09 - Gary Sage - United Kingdom - Average mark given to hotel :9/10  
  Great clean hotel with comfortable business basics room. recommended!  
 

  2010-02-07 - Anonymous - France - Average mark given to hotel :8/10  
  Température dans la chambre trop élevée, 26° au thermomètre de la chambre !!!!  
 

  2010-01-27 - Cosimo Melpignano - Italy - Average mark given to hotel :8/10  
  Posizione eccellente, a pochi passi dalla stazione. hotel tranquillo. pulito, personale a disposizione, wireless gratuito. nulla da eccepire.  
 

  2009-11-23 - Aida Mizouni-hoteit - Saudi Arabia - Average mark given to hotel :7/10  
  We can hear a person snoring in the room next door.  
 

  2009-11-14 - Anonymous - Spain - Average mark given to hotel :7/10  
  Le lit était dur comme une pierre; et on sentait l'odeur de fumée des chambres voisines  
 

  2009-11-11 - Melita Vujnovic - Serbia - Average mark given to hotel :10/10  
  Very good choice and excellent prices  
 

  2009-11-03 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Location is excellent friendly staff  
 

  2009-01-26 - Hans-peter Will - Germany - Average mark given to hotel :5/10  
  The personnel was very friendly and willing to help. their possibilities to do so were just a little bit too small. e.g., the promised wireless was not working and could not be fixed. other customer were comlaining about brocken lights etc. the floor in my romm was tiled, which made the feeling of living in a corridor (strange). it not that difficult to hear other guests, even if the tv was switched on. the furniture was going to break, especially my bed had a crack of nearly 1 centimeter already. maybe geneve is expensive, but i would have expected a little better ambience for that amount of money.  
 

  2008-10-29 - Anonymous - Kuwait - Average mark given to hotel :8/10  
  Very nice hotel nearby everything, stay there if you are looking for cheap very clean hotel in geneva. enjoy  
 

  2008-10-12 - Anonymous - Brazil - Average mark given to hotel :4/10  
  The reception desk workers, were most of the time, unpleasant. the wi-fi network didn´t work properly - it was impossible to use internet.  
 

  2008-09-10 - Anonymous - Turkey - Average mark given to hotel :6/10  
  They even have an adaptor for powercable for cell phones or laptops, so i had to borrow one from another hotel.  
 

  2008-09-04 - Anonymous - United Kingdom - Average mark given to hotel :7/10  
  It was difficult to find even though it was very close to the station.  
 

  2008-08-26 - Barbara Gölz - Germany - Average mark given to hotel :6/10  
  Rooms open to the street were very noisy due to high traffic and construction works in the nighbourhood. no sleep possible after 5:30 in the morning.