Customer reviews :
Average mark given to hotel
8,4/10
180 reviews

Hotel recommended by
92 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
8,7 / 10

Quality of reception
8,7 / 10

cleanliness of the hotel
9,1 / 10

Size of rooms
8,6 / 10

Room sound insulation
8,0 / 10

Breakfast
7,7 / 10

Services available
8,2 / 10

General quality
8,3 / 10

Value for money
7,9 / 10


> Description of the hotel

Hotel Edelweiss ***

2, place de la navigation 1201 Geneve

Official website


  2012-01-09 - Fiona Piller - Average mark given to hotel :9/10  
  The hotel was very well situated and the staff were very warm and welcoming. we had an excellent stay.  
 

  2011-10-24 - Anonymous - Average mark given to hotel :8/10  
  Quite expensive, but it is inline with the rest of the city, and the quality and service were very good. no complaints, would recommend.  
 

  2011-08-16 - Anonymous - Average mark given to hotel :9/10  
  We very much enjoyed our stay, however, one morning when we went for breakfast a lot of the cutlery was dirty. we took 4 knives from other tables before we found a clean one and the spoons were dirty too. other than that it was great. thank you!  
 

  2011-05-13 - Alexander Pyatkin - Average mark given to hotel :10/10  
  It was real pleasure of staying in this beautiful hotel! excellent service, great location! will come back for sure!!! :-)  
 

  2011-04-29 - Anonymous - France - Average mark given to hotel :7/10  
  ça pue le fromage dans tout l'hotel ce qui n'est pas très agréable et comme beaucoup d'hotel la baignoire n'est pas terrible pour se doucher obliger de mettre de l'eau de partout  
 

  2011-04-06 - Anonymous - France - Average mark given to hotel :8/10  
  Préciser aux usagers de l'hotel d'être discrets dans les couloirs après 24h (portes qui claquent, perssonnes qui tambourinent aux portes, discussions bruyantes) ou insonoriser les portes?  
 

  2011-02-20 - Anonymous - France - Average mark given to hotel :9/10  
  Très bien très propre. seul bémol : les odeurs du restaurant (raclette, fondue) aussi bien à la réception que dans les étages.  
 

  2011-02-16 - Anonymous - Average mark given to hotel :8/10  
  The only negative factor was the strong smell of the fondues in the restaurant filtering up to the room. cheese smell nice for a little while but after a few hours i becomes overpowering. otherwise an enjoyable stay.  
 

  2010-06-02 - Anonymous - France - Average mark given to hotel :9/10  
  Une rampe pour faciliter l'accès aux personnes à mobilité réduite fait défaut  
 

  2010-04-11 - Anonymous - Norway - Average mark given to hotel :8/10  
  Very kitch, very swiss chalet  
 

  2010-01-31 - Anonymous - Switzerland - Average mark given to hotel :9/10  
  Parcontre il y avait une forte odeur de fondue le soir dans ma chambre au 5ème! si bien que j'ai dû ouvrir la fenêtre, mais pas grave. peut-être que certains hôtes de l'étranger risquent de ne pas apprécier. le système de porte est bien mais bruyante lorsque que nous rentrons dans la chambre. ca claque un peu fort.  
 

  2009-12-30 - Valdis Vikmanis - United States - Average mark given to hotel :9/10  
  Charming hotel with warmth and a great holiday atmosphere. we felt very much at home.  
 

  2009-08-12 - Angela Di Giovanni - Italy - Average mark given to hotel :9/10  
  Albergo molto confortevole, situato in zona centrale ma tranquilla,con stanze di dimensioni giuste per una buona vivibilità. buono il rapporto qualità-prezzo  
 

  2009-08-11 - Anonymous - France - Average mark given to hotel :7/10  
  Impossible de dormir, les portes claquent et vous avez l'impression de dormir sur le palier, c'est dommage car tout le reste va bien. la décoration, la propreté, la gentillesse du personnel et le restaurant sont très bien, mais il ne faut pas oublier que l'on va à l'hôtel pour dormir !!! faites quelque chose pour ces portes qui claquent, ça gâche tout !!!  
 

  2009-08-07 - Antonio Mancione - France - Average mark given to hotel :7/10  
  -petit déjeuner à 7h00 (7h30 pas toujours prêt) -le jus de fruit est reversé sur celui de la veille. -insécurité dans les chambres: vol de +/- 4000 € en liquide (soit par le personnel de nettoyage, ou alors les cartes d'accès au chambre sont d'une sécurité médiocre. le commentaire de votre hôtesse d'acceuil a été tout simple: "j'en parlerai à la direction" mais aucun document n'a été remplis concernant ce fait. j'aurais dû me rendre au bureau de poloce pour la déclaration de vol. mais cela aurait-il servit à quelque chose? en conclusion mon séjour chez vous je ne le recommanderai à personne de mon entourage.  
 

  2009-06-12 - Michel Beauverie - France - Average mark given to hotel :8/10  
  Parking pas près de l'hotel  
 

  2009-06-07 - Anonymous - Hungary - Average mark given to hotel :6/10  
  We enyoed the hotel restaurant and the music performed in it.  
 

  2009-02-02 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Rather hot in hotel  
 

  2008-11-03 - Anonymous - United Kingdom - Average mark given to hotel :7/10  
  Our room was comfortable and very clean. breakfast was adequate though not cheap. when we tried to book for dinner on our first night, the staff in the restaurant were unwelcoming - reluctant to fit us in despite the fact that we were staying at the hotel - not a good first impression. the quality of the food was mediocre for the price.  
 

  2008-09-10 - Didier Dorat - France - Average mark given to hotel :9/10  
  Un hotel charmant (quelle ambiance dépaysante !) bien situé qui permet de profiter merveilleusement de genève à pied ! a noter également le restaurant typique sympathique et délicieux: bravo pour la raclette !  
 

  2008-07-10 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Excellent location and so friendly. had a couple of problems which they resolved immediately  
 

  2008-07-10 - Anonymous - Mexico - Average mark given to hotel :8/10  
  Todo bien, excepto ese olor fuerte, mezcla de tabaco y comida en las habitaciones. nos resultó muy desagradable. deberían prohibir fumar dentro de las habitaciones y colocar extractores potentes en el área del restaurante.  
 

  2008-06-22 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Although we requested a non smoking room, there had obviously been a smoker in the room as there was a smell of stale tobacco. also, the hairdryer in the bathroom didn't work properly. having said all that, we will definitely return!  
 

  2008-05-05 - Anonymous - Hungary - Average mark given to hotel :9/10  
  Positive: location was excellent; staff were helpful and friendly; rooms were nicely decorated and clean. negative: breakfast ($18 or chf 18) was not a good value...expensive for coffee and a roll.  
 

  2008-02-14 - Alison Hayward - United Kingdom - Average mark given to hotel :8/10  
  It woudl be helpful to have more info about parking etc, including prices of parking outside the hotel (it didn't have a car park). reception staff were helpful, but it was tricky finding options to leave the car when we arrived very late in the evening. the room was very stuffy and hot, and i couldn't work out the ac system (if indeed, that was what it was!), but we received a warm welcome, which was nice and the staff helped me with my elderly parents, which was also good.  
 

  2008-02-14 - Anonymous - United Kingdom - Average mark given to hotel :7/10  
  Poor room insulation, especially if your room is next to the lift. the smell from the restaurant actually circulated in the rooms, ok if you like the smell of burnt cheese. restaurant- nice decor and entertainment but would not recommend the food. location- near to the public transport and therefore very easy to commute around the city  
 

  2008-01-10 - Anonymous - France - Average mark given to hotel :8/10  
  Nous avons du subir une chaleur épouvantable dans les chambres malgré que nous ayons arrêter le chauffage dès notre arrivée. il nous a été répondu que les fenêtres venaient d'être changées améliorant très sensiblement l'étanchéité des chambres. mais dans les parties communes la chaleur éteint pires. ceci n'est ni agréable ni écologique et encore moins économique. néanmoins, nous donnons une mention spéciale à l'accueil pour tous vos salariés. juste un petit mot pour les personnes qui servent le petit déjeuner dans votre restaurant: souriez ce n'est pas très difficile.  
 

  2008-01-07 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Nice little place. the hotel needs a bar, but i don't know where, it would have to eat into restaurant space.  
 

  2008-01-06 - Anonymous - France - Average mark given to hotel :8/10  
  Pour le petit déjeuner,le café était un peu clair, mais tout le reste était très bien. nous avons réveilloné au restaurant de l' hotel edelweiss et nous en garderons un très bon souvenir.  
 

  2007-12-17 - Karen Jenner - United Kingdom - Average mark given to hotel :9/10  
  Restaurant with typical swiss food and entertainment was particularly enjoyable.  
 

  2007-11-22 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Tea and coffee should be provided free of charge  
 

  2007-10-04 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  The restaurant food was average and overpriced. especially the cheese fondue.  
 

  2007-09-03 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Breakfast was good but they had run out of bread and there was a shortage of plates - service was a bit poor on one day.  
 

  2007-05-29 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Vitres non nettoyees / wifi gratuit mais non communication des codes a la remise des cles.  
 

  2007-05-18 - Anonymous - Hong Kong - Average mark given to hotel :9/10  
  The room is very nice, comfortable, and have a big and bright bathroom, staffs are very friendly too. overall, this hotel quality has beyond my expectation.  
 

  2007-05-11 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  We had to move rooms due to the 3rd bed (sofa bed) being broken - would have preferred 3 normal beds. but otherwise it was a realy lovely room, location was perfect and staff were lovely.  
 

  2007-04-20 - Anonymous - France - Average mark given to hotel :7/10  
  Trop bruyant, trop chaud (pas de clim)  
 

  2007-04-16 - Gordon Robertson - Germany - Average mark given to hotel :8/10  
  Would love to have been able to park cheaper  
 

  2007-04-15 - Philippe Jalabert - France - Average mark given to hotel :10/10  
  La totalité du service etait parfaite. seul bémol la difficulté de stationnement. il manque un garage ou des places réservées  
 

  2007-01-27 - Anonymous - United Kingdom - Average mark given to hotel :10/10  
  All the staff were friendly and helpful which helped to make our first visit to geneva an enjoyable and memorable one.  
 

  2007-01-22 - Eileen Hadden - Ireland - Average mark given to hotel :10/10  
  Great location. perfect for a stay in geneva if you do not want to deplete your bank account.