83 reviews
Recommended by
90 % of our clients
| Location |
| 8.7/10 |
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| Quality of welcome |
| 9.1/10 |
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| Cleanness of the room |
| 9.2/10 |
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| Size of room |
| 8.9/10 |
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| Room sound insulation |
| 8.0/10 |
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| Breakfast |
| 8.0/10 |
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| Services available |
| 8.4/10 |
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| General quality |
| 8.8/10 |
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| Value for money |
| 8.7/10 |
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Hotel Royal  |
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Description with comments |
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Description without comments |
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Date : Friday, October 24, 2008
Client : Anonymous
Country : United Kingdom
Average rating : 10/10
Comments : We ate breakfast on 3 of our 4 days stay.Irrespective of what time we arrived the hot food containers with eggs,sausages,omlettes,bacon etc were empty and we had to ask for some to be cooked.A pity because otherwise the breakfast selection was very good.
Date : Wednesday, September 10, 2008
Client : Anonymous
Country : Luxembourg
Average rating : 10/10
Comments : The gym room is perhaps a little too warm due to sun exposure and lack of efficient air conditioning.
All other facilities are perfect.
Date : Thursday, September 4, 2008
Client : Anonymous
Country : Greece
Average rating : 10/10
Comments : 1. The size of the room was very good, but it was a Junior Suite.
2. You should have a N/A selection, as I neither had breakfast, nor used the services and facilities of the hotel, just being overnight.
Date : Saturday, August 9, 2008
Client : anne de visscher
Country : Belgium
Average rating : 10/10
Comments : nous avons eu un séjour très court mais parfait!
Date : Friday, June 27, 2008
Client : Allen Chris
Country : United States
Average rating : 9/10
Comments : Breakfast was good but fairly expensive even for Geneva standards. Room was a very good value 3 of the 4 nights but for some reason Monday was drastically higher than other nights ... you need to pay attention to daily rates vs. average rate. Otherwise, fantastic hotel; service was excellent (even if it wasn't in Geneva the service would have qualified as excellent.
Date : Friday, June 6, 2008
Client : Philip Littler
Country : United Kingdom
Average rating : 8/10
Comments : The quality rating ought to be good as it's a very pleasant hotel but there were too many things wrong with general maintenance: tv remote not working, minibar fridge not working, basin cold tap not working, toilet roll holder broken and at least 2 out of 3 ice machines not working. All these issues should be resolved before a room is let.
Date : Friday, May 30, 2008
Client : Anonymous
Country : France
Average rating : 9/10
Comments : Le luxe!
Date : Friday, May 9, 2008
Client : Sébastien MURGIA
Country : France
Average rating : 10/10
Comments : Trés bel hotel de standing ou le personnel est trés compétent et toujours dévoué. Les chambres sont trés spacieuses et trés bien équipées. Le petit déjeuner est trés copieux et le restaurant de l'hotel ne maqnue pas d'attrait non plus. Pour les clients qui sont en voiture, un parking avec voiturier est à disposition.Bref, rien à redire que des choses positives. Un trés bon séjour et une nuit magique!!!
Date : Monday, January 21, 2008
Client : Adam Hodgson
Country : United Kingdom
Average rating : 5/10
Comments : It would have helped to be notified that the hotel was being renovated at the time of our stay, As the sound of drilling and hammering at 8am every morning and the smell of paint ruined what was supposed to be a relaxing break.
The hotel staff were not helpful and shrugged their shoulders in a typical french 'There's nothing I can do manor'
Check building work has finished before booking!
Date : Sunday, January 13, 2008
Client : Valerie Tang
Country : Singapore
Average rating : 6/10
Comments : We booked 2 rooms & requested for rooms to be together and on higher quiet floor as we are aware of noise from the trains. Despite the confirmation from hotel, we were given rooms on low floor where each time a train went by, we experienced a minor earthquake feeling. When assigned rooms upon checkin & found that we were given rooms on low floor, I requested for a change but was told rooms are not noisy. When we found out that was not true, the hotel could not find us any rooms on higher floor. Very disappointed with service from a 4-star hotel although they tried to compensate for their mistake by giving us free tea & cakes in the lounge.
Date : Saturday, January 5, 2008
Client : Anonymous
Country : Spain
Average rating : 6/10
Comments : SUPONGO QUE POR ERROR, ME COBRARON LAS DOS NOCHES DE HOTEL EL MISMO DIA QUE LLEGUÉ, ADEMÁS TUVE UN PROBLEMA EL DIA DE LA SALIDA CON EL TEMA DEL PAGO DEL HOTEL. GRÁCIAS A MI BANCO Y LOS AVISOS POR MENSAJE SUPE QUE YA LO HABIA PAGADO. ADEMÁS TUVE QUE LLAMAR AL BANCO PARA QUE ME LO VERIFICARAN PARA MI TRANNQUILIDAD. A LA SALIDA SÓLO PAGUE EL DESAYUNO Y TASAS CÓMO ERA EVIDENTE. ESTOI DESCONTENTA CON EL TRATO RECIBIDO.
Date : Saturday, December 22, 2007
Client : Richard Annett
Country : United Kingdom
Average rating : 10/10
Comments : Only one minor complaint was the shower had no shower curtain and the bathroom ended up flooded after taking a shower.
Date : Friday, November 30, 2007
Client : Anonymous
Country : Morocco
Average rating : 9/10
Comments : Ayant été surclassé : très bien
Salle de bain petite et assez ancienne
Date : Thursday, November 29, 2007
Client : Anonymous
Country : United Kingdom
Average rating : 9/10
Comments : The noise of ther trains / trams was a bit of a shock!
Date : Thursday, November 15, 2007
Client : Anonymous
Country : France
Average rating : 9/10
Comments : Very good hotel with profesionnal staff.Rooms have a nice decoration et generally the hotel is very well keep.It is very close the rail station which can be an advantage.
Date : Thursday, October 25, 2007
Client : Anonymous
Country : Ireland
Average rating : 8/10
Comments : Window sound proofing was poor. You could hear the trams once they started in the morning
Date : Monday, September 3, 2007
Client : ALEKSANDR BRESHIN
Country : Russian Federation
Average rating : 10/10
Comments : Not good Wi-Fi in room, like modem
Date : Friday, August 31, 2007
Client : marie moles
Country : France
Average rating : 9/10
Comments : Si l'hotel est excellent, le restaurant de l'hotel "Rive Droite" est nul. Autant le service que la cuisine. C'est le gros point de déception.
Date : Saturday, August 25, 2007
Client : Barbara Pearson
Country : Hong Kong
Average rating : 8/10
Comments : We stayed for three nights from August 17th to 20th, 2007. We have two minor complaints. Our first complaint is the poor handling or follow-up action on problems of the hotel staff. The safe in our room was locked when we arrived, probably by the previous guest. We twice informed the hotel receptionists about the problem as well as our concern that the previous guest might have forgotten to clear the contents in the safe before leaving. Both times the receptionists said that they will get someone to check on the matter but failed to do so, hence we were not able the use the safe during our entire stay. Our second complaint is cleanliness. While our room may be cleaned everyday by housekeeping staff, the bath-tub in our room, however, was not cleaned at all on the second day of our stay at the hotel, even with obvious visible stains.
Date : Saturday, August 25, 2007
Client : Anonymous
Country : France
Average rating : 9/10
Comments : Our good appreciation comes for a part from the fact we were upgraded from a twin room to an executive suite.
Date : Friday, June 29, 2007
Client : Carlos Palao Tirado
Country : Spain
Average rating : 10/10
Comments : Extremely kind and warm from check-in to check-out.
Nice hotel conveniently located.
I would recommend it with no hesitation.
Date : Friday, June 29, 2007
Client : Anonymous
Country : Switzerland
Average rating : 10/10
Comments : vu que la double que j'avais réservé ne correspondait pas, on m a offert une suite pour le même prix !!!! et en plus offert le parking . LA CLASSE
Date : Monday, May 21, 2007
Client : Carol-Ann Tetrault
Country : Canada
Average rating : 10/10
Comments : Exceptional service level. All staff from front desk to room maids & restaurant servers were professional, charming and totally focused on guest satisfaction. Reception was outstanding in receiving us early in the morning and not making us feel like a bother - excellent initiatives all around!
Date : Wednesday, April 18, 2007
Client : Anonymous
Country : United Kingdom
Average rating : 8/10
Comments : Very friendly and helpful staff. Our specail thanks to Ahmad, who was our designated person from the desk for his helpfulness and promptness. Enjoyed our stay. Would recommend the place. However, Only problem was being charged for children's TV game (which you get on any TV in the UK) without even being aware of it and even with a few minutes use (under communication cahrge. Future visitors be aware!).
Date : Thursday, March 22, 2007
Client : JEAN PIERRE WEITZ
Country : France
Average rating : 9/10
Comments : chambre spacieuse, buffet petit déjeuner complet avec beaucoup de choix
Date : Friday, March 16, 2007
Client : AMANDA GANDY
Country : United Kingdom
Average rating : 8/10
Comments : only one cup for coffee, and one pillow on bed when we arrived, even though it was a double room. We found a pillow in the wardrobe.There were only 2 sachets of coffee and milk, not enough to have a drink when we arrived and in the morning and only one sachet of tea. The room was very hot when we arrived, didnt seem to be able to work the fan. Car park facility was good, and car park attendance very helpful and cheerful. He looked after us well. Nice reception and seeting area.
Date : Friday, March 16, 2007
Client : MARIE-PIERRE GAUDARD
Country : France
Average rating : 9/10
Comments : Les salles de bain manquent d'étagère, aucun endroit pour poser sa trousse de toilette... beaucoup d'eau gâchée en attendant l'arrivée de l'eau chaude qui tarde à venir dans la douche, à moins que l'on aime les douches froides !
Date : Thursday, January 18, 2007
Client : Johann LEIB
Country : France
Average rating : 10/10
Comments : très satisfait ! merci pour tout !
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Date : Sunday, November 16, 2008
Client : Anonymous
Country : France
Average rating : 8/10
Date : Wednesday, October 22, 2008
Client : Anonymous
Country : Belgium
Average rating : 10/10
Date : Tuesday, October 21, 2008
Client : Jahandar Mahdi
Country : Switzerland
Average rating : 8/10
Date : Sunday, October 19, 2008
Client : Jean WAN FAT
Country : Switzerland
Average rating : 9/10
Date : Friday, September 5, 2008
Client : Anonymous
Country : United States
Average rating : 10/10
Date : Thursday, July 17, 2008
Client : Anonymous
Country : United States
Average rating : 8/10
Date : Thursday, May 15, 2008
Client : Anonymous
Country : France
Average rating : 10/10
Date : Monday, April 14, 2008
Client : Anonymous
Country : France
Average rating : 7/10
Date : Sunday, March 30, 2008
Client : Michelle Williams
Country : United Kingdom
Average rating : 7/10
Date : Friday, March 28, 2008
Client : AMINA ESSABIR
Country : France
Average rating : 8/10
Date : Friday, February 8, 2008
Client : karen pegg
Country : United Kingdom
Average rating : 8/10
Date : Sunday, January 13, 2008
Client : Anonymous
Country : France
Average rating : 9/10
Date : Thursday, December 13, 2007
Client : Anonymous
Country : United Kingdom
Average rating : 8/10
Date : Thursday, November 15, 2007
Client : Anonymous
Country : France
Average rating : 10/10
Date : Monday, November 5, 2007
Client : Anonymous
Country : France
Average rating : 9/10
Date : Friday, November 2, 2007
Client : Anonymous
Country : France
Average rating : 10/10
Date : Friday, September 28, 2007
Client : Anonymous
Country : France
Average rating : 10/10
Date : Wednesday, August 22, 2007
Client : Irene Dyer
Country : United States
Average rating : 9/10
Date : Wednesday, August 22, 2007
Client : Osama Salman
Country : United Arab Emirates
Average rating : 10/10
Date : Friday, August 10, 2007
Client : MICHAEL GIMZA
Country : France
Average rating : 9/10
Date : Sunday, August 5, 2007
Client : Anonymous
Country : France
Average rating : 9/10
Date : Sunday, August 5, 2007
Client : Anonymous
Country : France
Average rating : 8/10
Date : Tuesday, July 24, 2007
Client : stephen sinner
Country : United States
Average rating : 10/10
Date : Sunday, July 8, 2007
Client : JACQUES POUGET
Country : France
Average rating : 8/10
Date : Friday, June 29, 2007
Client : Anonymous
Country : United Kingdom
Average rating : 8/10
Date : Friday, June 29, 2007
Client : SAMIR BEN ABDALLAH
Country : France
Average rating : 7/10
Date : Friday, June 22, 2007
Client : Anonymous
Country : France
Average rating : 9/10
Date : Tuesday, March 20, 2007
Client : Anonymous
Country : France
Average rating : 8/10
Date : Thursday, February 15, 2007
Client : Anonymous
Country : France
Average rating : 8/10
Date : Friday, January 19, 2007
Client : Anonymous
Country : Ireland
Average rating : 9/10
Date : Thursday, January 18, 2007
Client : Anonymous
Country : Switzerland
Average rating : 8/10
Date : Sunday, January 7, 2007
Client : Anonymous
Country : France
Average rating : 10/10
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